Account & Billing
Managing your account
Update your name, email, phone number or password at any time via Account in the top navigation.
Your account email is used for login and important notifications. Make sure it's kept up to date.
Subscription renewal
Subscriptions are annual, billed per person monitored. You'll receive an email reminder before renewal is due.
Current pricing (all include GST):
- First licence: $69/year
- Additional licences: $39/year each
- Commercial (10+ licences): $29/year each
- Safety pendant: $99 one-off (SIM + NZ delivery included)
Adding more people
Go to My People → Add person to add additional people to your account. Each person requires their own subscription.
One account can monitor up to 10 people. For larger numbers, contact us for a business plan.
Cancellation
You can cancel at any time by contacting us at hello@iamok.nz.
Subscriptions run to the end of the paid period — there are no partial refunds, but your service will continue until expiry.
To remove a device from your account, go to My People → Devices and click Remove on the device.
To remove a person entirely, go to My People → Edit and use the Remove option in the Danger zone at the bottom of the page.